toyota relax

Toyota Relax

Get a 12 month warranty with every service

Toyota Relax is a service activated warranty, which is available to Toyota drivers of vehicles under 10 years old*

With Toyota Relax, customers who bring their Toyota vehicle to any approved Toyota Service Centre for a service will benefit from an additional 12-month (10,000 miles) warranty, all for the price of an annual service. This extra warranty will only apply to vehicles which fall outside of the standard warranty period as outlined below:

  • 5 years warranty (new cars ordered before 1st June 2021)
  • 3 years warranty (new cars ordered on or after 1st June 2021)

Regardless of the vehicle's previous service history, each time it is serviced within the approved Toyota network it will automatically have a 12-month manufacturer's warranty applied.

It’s as simple as that.


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What other reasons are there to service your Toyota with us?

toyota relax

There are many more benefits to be had from servicing your car at a Toyota Centre. Alongside your 12 month warranty after having your service, that will be transferable to any future vehicle owners should you sell the car, you'll also benefit from the following:

  • Only Genuine Toyota parts will be fitted
  • Fully qualified Toyota Trained Technicians will be working on your vehicle
  • A free 37-point Vehicle Health Check
  • Free coffee, newspapers, WiFi and a car wash while you wait, subject to availability.

There's so many reasons to visit us at Leslies Toyota to get your car serviced! Call us today, or fill out the form at the bottom of this page to get in touch with a member of our after sales team.


Frequently Asked Questions

What's covered in the 12-month warranty?

The Toyota Relax warranty offers the same cover as the manufacturer's warranty, and similarly does not cover wear and tear items. You can download the T&C's at the bottom of this page.

Will I receive confirmation of cover after my service?

We will advise if the vehicle is eligible for Toyota Relax (i.e. if the vehicle is less than 10 years / 100,000 miles). Upon completion of the service and activation of the warranty contract, if we have your contact details you will receive a confirmation email. If you would like to know more please call us on (01983) 405551.

What will happen to Toyota vehicles currently covered by a five year warranty?

If you ordered your new Toyota before 1st June 2021, the vehicle will be covered by a five year manufacturer's warranty. You can then enjoy the benefits of Toyota Relax when you bring the car in for a scheduled service.

If I purchases a used car, when does the vehicle become eligible for Toyota Relax?

If you purchase a used car, the vehicle will be covered by a one year manufacturer's warranty. You can then enjoy the benefits of Toyota Relax when you bring the car in for its next service (approximately 12 months later).

What if the car has missed previous services?

If the vehicle has never been serviced in our network or has missed a scheduled service, you can still benefit from the service activated warranty, so long as the vehicle is less than 10 years or 100,000 miles.

Will the Toyota Relax warranty be transferrable from one owner to a new owner?

Yes, if you want to sell your vehicle, the next owner will inherit the benefits of Toyota Relax and they can continue to extend the warranty by maintaining the vehicle at a Toyota Centre. The warranty cover is only valid for the serviced vehicle and cannot be transferred to another vehicle.

Do customers have a policy number or a card to say their car is in a relax warranty?


All active contracts will be available for Leslies Toyota to access on a central Toyota system, so you won't receive a policy number or card to prove the warranty on your vehicle.

Marketing Preferences

We would like to stay in touch with you to keep up to date with our latest product news, marketing services and offers. If you would like to receive future information by either of the methods below, please indicate by selecting the option. All information provided will be used and processed in accordance with our Privacy Policy. For more information please see our Privacy Policy.

Privacy Policy

Leslies Motors Privacy Statement

1.Introduction -
The Leslies Motors Privacy Statement will detail what information we collect from you and why we need it, what we do with your information, who we may share your information with and how you can access the information we hold about you.

2.Collecting Personal Information –
We may collect, store and use the following elements of personal information:
  • Information relating to any purchases you make of our goods or services. This may include your name, address, email address, contact number, date of birth, CCTV imagery, purchase history, cookies, and in the instance of a vehicle purchase, we may store your bank details;
  • Information that you provide when you complete any forms on our website, including your email address.
3.Using Personal Information –
Personal data we receive will be used for the purposes it was provided, including:
  • To meet the terms of your order;
  • Enable your use of services we provide;
  • Send you service and MOT reminders, if you have requested it (you can inform us at any time if you no longer require this service);
  • Send you marketing & events information we believe may interest you, if you have requested it (you can inform us at any time if you no longer require this service).
4.Disclosing Personal Information –
Below we will list who we share your personal information with.
  • We may disclose your information to any member of our group of companies, within Leslies Motors, where it would be reasonable to do so;
  • We may disclose your personal information to any of our staff, agents, suppliers or subcontractors where it would be reasonable to do so. All third parties who receive your information will only process your information on our behalf, they will not use it for any other reason. If you would like to see a list of all third parties, please let a member of staff know and we will produce this for you;
  • We may be legally obliged to disclose your personal information:
  • to the extent we are required to do so by law;
  • in connection with any ongoing or prospective legal proceedings;
  • in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
  • to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
5.Security of personal information –
  • We will take all reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
  • We will store all the personal data you provide on our secure password and firewall protected servers.
6.Your rights –
  • You may instruct us to provide you with any personal information we hold about you via a Subject Access Request:
  • Upon receipt of this request we will, after confirming your identity, provide all data we may hold to you in the most practical format unless otherwise stipulated and reasonably possible.
  • We may withhold personal information that you request to the extent permitted by law.
  • If you instruct us to no longer process your personal information we will do so as quickly as possible.
  • If you instruct us to destroy any/all of your personal data we may hold, we will do so as quickly as possible.
  • If you instruct us to cease all processing for marketing purposes, we will do so as quickly as possible.
7.Cookies –
  • Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.
  • For further information visit www.aboutcookies.org or www.allaboutcookies.org
  • You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.
8.ICO registration –
We are registered as a data controller with the Information Commissioners Office and our registration number is Z4905389

9.Data Protection Officer (DPO) –
Our DPO is Louis Vanassche, Northwood Garage General Manager.
Email: louis.vanassche@northwood-kia.co.uk
Telephone: 01983 293333
Address: 341-351 Newport Road, Cowes, Isle of Wight, PO31 8PG
Any data protection issues can be directed to him.