covid19

Leslies Motors - Coronavirus Updates

Latest Coronavirus Update - 18.07.2020

Now we are fully operational at most of our sites, we would like to politely ask our customers to adhere to a couple of new regulations here at Leslies Motors.

In the interest of welfare & safety of our customers and staff, we ask that our customers planning to visit our sites make an appointment where possible. If you are unable to make an appointment prior to your arrival, we will still do our very best to accommodate you safely and swiftly.

As of the 24th of July, we ask that all customers visiting our showrooms please wear a face covering of some sorts. This is to comply with the new government regulations on wearing face coverings in a retail setting. Exceptions will of course be made where a person or child is unable to wear one.


We Are Fully Re-Opening Most Of Our Sites From Monday 1st June

Following the recent announcement by the government, we are now planning to re-open for sales on the 1st of June. We will only be opening fully at the following sites:

  • Leslies Mazda & Kia
  • Leslies Hyundai
  • Leslies Toyota
  • Leslies Suzuki

Customers for Leslies Honda will at present continue to go to Leslies' Mazda/Kia for both sales and aftersales.

Our showrooms are re-opening fully, and we have introduced stringent social distancing measures across all sites. However, we understand that many may not feel comfortable in coming back to our showrooms just yet. To make our cars available to everyone, we have added some new ways to shop here at Leslies Motors.

• We’ll be offering video consultations with our sales team. We can show you around the car you like, without you having to leave the comfort of your own home. Our sales team will be happy to arrange this for you whenever you like. You don’t need to share your video screen with us, we can just make it a one-way video call.

• If you want to arrange a test drive in a vehicle you like, we will happily drop the car off to you at your home. It will be fully disinfected upon arrival at your home, and once you’ve taken the test drive, we’ll come and pick it up again.

• You can reserve the car you want for just £99 over the phone, and we’ll hold it for you until you’re comfortable in either visiting us, or having the car delivered to you.

We’re confident that with our new rigorous cleaning regimes, social distancing measures, appropriate PPE and staff training, we can open safely to the public once more. We really look forward to welcoming all of our customers again, and we hope you have remained safe and well throughout this strange time.

If you want to make an appointment with us, you can call us on the numbers provided at the bottom of this web page, you can make an online enquiry here, or you can email us at info@lesliesmotors.co.uk


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Helping our Key Workers stay safe and mobile

If you are a key worker, or perhaps a carer for a friend or relative, you may be worried about what may happen should your car break down. Please don't! You can call us on (01983) 296031, or email us at keyworkers@lesliesmotors.co.uk, with any problems or queries you may have, and we will endeavour to get you back on the road as soon as we possibly can.

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Do you have a question about your Car Finance Agreement?

Our powers under the Finance Conduct Authority (FCA) mean that we do not hold permissions to discuss detail relating to any payment concerns. But what we can do is direct you to the relevant company you need to speak to regarding this. Just email us at info@lesliesmotors.co.uk and we'll source this information for you.

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Reserve a Used Car for £99

Although our showrooms are open, we understand some customers may feel more comfortable making all transactions from the comfort of their own home. If you see a Used Car that you like, and want to make sure it's yours, you can now reserve the car for £99 by phone. The reservation fee is fully refundable, and we will keep the car reserved for you until you decide you'd like to visit us, or until you'd like us to deliver the car to you at home.

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MOT Extension Information

If your MOT was due after the 30th of March 2020, the DVSA has extended your MOT certificate by 6 months. For example, if your MOT was due on the 16th of April, it is now not due until the 16th of October. THIS EXTENSION IS ENDING ON THE 1ST OF AUGUST. Please ensure that you book your car in for its MOT as normal if your MOT is due on or after the 1st of August.


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Toyota Announce Free Roadside Assistance for Key Workers during the Covid-19 Pandemic

Toyota is partnering with the AA to provide the UK’s key workers who drive Toyota vehicles with free roadside assistance cover, regardless of how old their car might be. The move will give peace of mind and support to those people whose work is invaluable in providing essential services during the Coronavirus (Covid-19) pandemic. Read more here: bit.ly/ToyRoadside


Frequently Asked Questions

What does this mean for my MOT, it's due soon?

As of 25th March 2020, the Driver and Vehicle Standards Agency (DVSA) has published guidance for vehicle owners that says:

  • If your MOT expires on or before 29th March 2020 your test is still a legal requirement
  • If your MOT due date expires on or after 30th March 2020 it will automatically be extended by six months
  • If you are eligible for an MOT extension, owners are still encouraged to check their tyres are road legal.

    How do I tax my vehicle during this time?

    ​Your vehicle can be taxed as normal during this MOT extension. You can do this by visiting gov.uk/vehicle-tax or by telephone on 0300 123 4321. 

    How do I insure my vehicle during this time?

    Again, your vehicle can be insured as normal, please contact your insurance company if your insurance is due to run out during this time.

    What support are you offering Key Workers?

    If you are a key worker and you have essential work due to be carried out on your vehicle, please email us at keyworkers@lesliesmotors.co.uk and we will do our absolute best to accommodate you and get you back on the road as quickly as we can.


    If you need to speak to a member of the Leslies team, you can reach us using any of the methods below:

    Our workshop contact telephone numbers:

    • Leslies Mazda - 01983 296031
    • Leslies Kia - 01983 293333
    • Leslies Honda - 01983 297217
    • Leslies Suzuki - 01983 865304
    • Leslies Toyota - 01983 405551
    • Leslies Hyundai - 01983 405565

    Email:

    • General Enquiries - info@lesliesmotors.co.uk
    • Key Worker Enquiries - keyworkers@lesliesmotors.co.uk

    Please keep your eye on this page during the Coronavirus outbreak, as we will be updating it regularly with any new information.